Your home page or your dashboard as we like to call
What are the Virgin Mobile PAYG charges in KSA ?
Pay as you go rates or out of bundle charges are
What are the prices of the Virgin Mobile plans?
You can find the latest pricing for our plans by going
What is the Family Tag device ?
Your “Family Tag” is the smartest way to stay connected with
How do we handle customers complaints?
If you have a complaint you are required to submit your
What happens if I forgot my password?
You can easily re-set your password though your registered email or
How can I manage my account settings?
You can manage your account very easily. Just click on ‘Account
How can I manage the number under my account?
Click on ‘Account Settings’ / ‘Manage SIMS’
How Can i change my email address?
This can be done by contacting member care on 1789 from
Why doesn’t my email address work when I login for the first time?
It’s possible that when you got your SIM in one of