The Main account holder can whitelist up to 15 numbers on
What is a Whitelist ?
It’s a set of 15 numbers that is configured on the
What can I do if I consumed all the minutes in my package ?
You can always add minutes booster on the Virgin Mobile app
If I exauhest the minutes, can I recieve calls on the device ?
Yes the device can recieve calls even if the customer exhausted
What is included in the Family Tag package ?
The service comes with 25 National minutes and the tracking features.
How much for the device ?
The device is for 160 SAR and comes with a free
What will happen if I change the device name ?
The device name and the alerts associated with the device will
What is the Vibration Mode ?
When this mode is activated device will report its location only
Can a user have more than one payment card on his account ?
A user can have only one active payment card under his
What is the Warranty for the device ?
Warranty is valid for one year from the date of purchase.