Ravi JoshiMarch 2, 2023 What is the working hours for home delivery? You can order your SIM from 10 AM-10 PM any day.
Ravi JoshiMarch 2, 2023 What can I do if I lost the QR code? You can always restore the QR code from the Virgin Mobile
Ravi JoshiMarch 2, 2023 What if I changed my mobile phone? If the QR code is used in one device, it’s tied
Ravi JoshiMarch 2, 2023 Can I order an eSIM from the App? Yes you can order the eSIM from the App and receive
Ravi JoshiMarch 2, 2023 How do I add an eSIM on my phone? Please refer to the attached device settings in the email.
Ravi JoshiMarch 2, 2023 What if an existing customer want to change from a physical SIM to an eSIM? At the moment, the customer has to go to Virgin Mobile
Ravi JoshiMarch 2, 2023 I lost my SIM card what should I do? You can deactivate that SIM and request / activate a new
Ravi JoshiMarch 2, 2023 Why do I need Family Plan? Family plan is a way to control all the family SIMs
